1. Due to the unique needs of each job, we will not be able to guarantee the availability of the appointment date you have requested. In the unlikely event that your job can't be accommodated on the date requested, we will try to get you the closest date possible.
2. We base all sight unseen quotes solely on bedrooms. To ensure the accuracy of your quote, a walkthrough will be conducted on the day of your cleaning. In the rare case that a price adjustment is needed, this will be done before the cleaning begins.
3. Unfortunately, we cannot service homes in the following condition: MOLD and/or INSECT INFESTED. For the safety of our cleaners, we also can't clean any animal or human waste.
4. Pets: Although we are animal-friendly, we prefer that all pets be put up at the time of the cleaning to ensure the safety of our cleaners. If at any time our cleaners feel unsafe around a pet they have the right to retrieve to safety (stepping outside of the home) and refuse to clean your home
5. A $50 deposit is required for all new or existing customers when you book your appointment. This is to ensure your appointment slot. The deposit is non refundable. The deposit will go towards the remaining balance due at the time of the cleaning.